Refund & Cancellation Policy for zapmyride.online

Effective Date: 30/04/2025

1. Cancellation Policy

Customers can request order cancellations under the following conditions:

• Before Order Processing: Orders can be canceled before the license key or product details are sent.
• Cancellation Process: To cancel, email [Insert Contact Email] with your order details.
• Once an order is processed, cancellations are not permitted.

2. Refund Policy

Refunds are applicable under specific circumstances:

2.1 Valid Refund Scenarios

• Non-Working License Key: If the antivirus license key is invalid or fails to activate, customers can request a replacement or refund.
• Duplicate Transactions: If a customer accidentally makes multiple payments for the same order, a refund will be issued for the duplicate amount.
• Technical Errors: Refunds may be processed for payment failures or accidental deductions caused by a system issue.

2.2 Non-Refundable Situations

• Activated License Keys: Once a license key is successfully activated, refunds are not permitted.
• Customer Dissatisfaction: Refunds will not be issued for dissatisfaction with antivirus features or functionality—customers should review product specifications before purchasing.
• Incorrect Purchases: If a customer purchases the wrong product or license, refunds are not applicable.

3. Refund Process & Timeline

• Customers must submit a refund request within [Insert Timeframe, e.g., 7 days] of purchase.
• Refund requests must be sent via email with proof of non-working license key or transaction issue.
• Approved refunds will be processed within [Insert Timeframe, e.g., 5-10 business days], depending on the payment method.

4. Contact for Refund & Cancellation Requests

For refund or cancellation inquiries, please contact:
Email:info@zapmyride.online